
CUSTOMER SERVICE


Connecting with Customers in Latin America
Events allow Greif to foster deeper relationships with our customers. Trade fairs and industry events provide the perfect opportunity for Greif to connect with our customers and partners. Recently, Greif attended two events in Latin America.
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Your opinion is important to Greif!
Surveying our customers enable us to improve our customer service and focus on the customer’s needs.
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Your opinion is important to Greif!
By asking questions and listening, Greif is able to better focus on their customers’ needs and wants. That is why in 2015 Greif set up a routine to survey its customers every half year. With this feedback they have been able to focus more on the critical components... +
FPS VIETNAM IMPROVES LEAD TIMES
In May 2016, the FPS plant in Vietnam began its own transformation. The plant’s new director from Turkey, Ulas Ipek, worked closely with the sales team to identify what the plant leadership and team members needed to focus on to improve operations, and put in place a... +